Last Updated: March 25, 2026

Effective Date: July 1, 2004

1. Acceptance of Terms

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Customer,” “you,” or “your”) and Metzger Enterprises, LLC d/b/a AutoRevolution (“AutoRevolution,” “we,” “us,” or “our”).

By accessing or using our Services, you:

• Agree to be bound by these Terms;
• Represent and warrant that you have the authority to bind your business or organization;
• Agree to comply with all applicable laws and regulations including federal, state, and local privacy, communications, and accessibility laws.

You acknowledge that these Terms may be updated to comply with new regulatory requirements, including AI or biometric data laws, and your continued use constitutes acceptance. If you do not agree to these Terms, you may not access or use the Services.

2. Relationship to Master Services Agreement

If you have entered into a Master Services Agreement (“MSA”), Order Form, or Data Processing Addendum (“DPA”) with AutoRevolution, those agreements govern your use of the Services.

Order of Precedence

In the event of a conflict between documents, the following order applies:

1. Master Services Agreement (MSA)
2. Data Processing Addendum (DPA)
3. Order Form
4. These Terms

The MSA governs all commercial, legal, and data processing obligations.

3. Description of Services

AutoRevolution provides software and technology solutions, including but not limited to:

• Website hosting and content management systems (CMS)
• Customer relationship management (CRM) tools
• Lead generation platforms
• Marketing and analytics solutions
• SMS and communication tools
• Artificial intelligence and automation tools
• Vehicle photography applications (including LotPix)
• Data processing and system integrations

We reserve the right to modify, suspend, or discontinue any part of the Services as permitted under the applicable MSA.

4. Eligibility and Account Responsibilities

To use the Services, you must:

• Be at least 18 years old
• Have the legal authority to enter into agreements
• Provide accurate and complete account information

You are responsible for:

• All activity conducted under your account
• Maintaining the confidentiality of login credentials
• Actions of your employees, agents, and contractors

5. Role of the Parties (Data Processing)

You are the Data Controller
AutoRevolution is a Service Provider / Data Processor

Where applicable, a Data Processing Addendum (DPA) exclusively governs data processing terms.

AutoRevolution:

• Processes data solely to provide the Services;
• Does not sell or share personal data;
• Implements reasonable administrative, technical, and organizational safeguards in accordance with applicable privacy laws such as CCPA/CPRA, GDPR (if applicable), and other state-level privacy regulations.

AutoRevolution may update its data processing practices as required by law and will notify you as required by applicable privacy regulations.

6. Customer Compliance Obligations

You must comply with all applicable laws, including: TCPA, CAN-SPAM, CCPA/CPRA, GLBA, FCRA, TILA, ECOA, ADA, BIPA (if applicable), and any other federal, state, or local laws applicable to communications, marketing, or data processing.

You agree to:

• You must obtain prior express written consent for all automated calls and SMS messages, and maintain records of consent for at least the duration required by law;
• You must provide clear, conspicuous, and accessible opt-out mechanisms for all electronic communications, and honor all such requests promptly, including “STOP” messages.

7. SMS and Communications

You acknowledge and agree that:

• You remain fully responsible for ensuring all communications comply with applicable federal and state laws, including TCPA and CAN-SPAM.
• You shall maintain records demonstrating compliance with consent and opt-out obligations for all communications sent through AutoRevolution services.

You agree to indemnify and hold harmless AutoRevolution from any claims arising out of such communications.

8. AI and Automation

You understand and acknowledge:

• AI-generated outputs are for informational purposes only and do not constitute legal, financial, or professional advice;
• You are solely responsible for verifying outputs and for any decisions made based on AI-generated content;
• AutoRevolution disclaims all liability arising from reliance on AI outputs, to the maximum extent permitted by law;
• AutoRevolution may update AI models, outputs, or disclaimers to comply with emerging AI regulations, including the EU AI Act or U.S. federal/state guidance.

9. Customer Content

You retain ownership of all content you provide (“Customer Content”). You grant AutoRevolution a limited, non-exclusive license to host, process, display, and transmit such content solely to provide the Services.

You represent and warrant that your Customer Content complies with all applicable laws and does not infringe any third-party rights.

10. Intellectual Property

AutoRevolution retains all rights, title, and interest in and to its software, platforms, systems, infrastructure, and proprietary technology. Nothing in these Terms transfers ownership rights to you.

11. Data Use and Analytics

AutoRevolution may use aggregated and de-identified data to improve Services, develop analytics, train AI systems, and enhance security. Such data will not identify you or any individual.

12. Biometric Data and Image Processing

• Certain features, including LotPix, may capture images containing biometric identifiers, as defined under applicable law;
• You must obtain all legally required consents prior to capturing biometric data and comply with applicable state laws, including BIPA (Illinois), CCPA (California), and other relevant statutes;
• AutoRevolution will not sell, share, or use biometric data for identification purposes outside of providing Services.

13. Third-Party Services

The Services may integrate with third-party platforms. Your use of such services is at your own risk, and AutoRevolution is not responsible for third-party performance or compliance.

14. Fees and Payment

All fees and payment terms are governed by your MSA or Order Form. Fees are non-refundable except as required by law. AutoRevolution may suspend Services for non-payment.

15. Data Retention and Termination

Data retention and deletion are governed by the MSA and DPA. If not otherwise specified, data may be deleted after a reasonable period following termination, and you are responsible for exporting your data.

16. Service Availability

Except as provided in a Service Level Agreement (SLA), Services are provided “as is” and AutoRevolution does not guarantee uninterrupted or error-free operation.

17. Disclaimers

To the maximum extent permitted by law, Services are provided “AS IS” without warranties of any kind. AutoRevolution does not guarantee performance, results, or outcomes.

18. Limitation of Liability

If an MSA applies, it governs all limitations of liability. Otherwise, liability is limited to the total fees paid in the preceding six (6) months. AutoRevolution is not liable for indirect, incidental, consequential, or punitive damages.

19. Indemnification

You agree to indemnify, defend, and hold harmless AutoRevolution from claims arising from legal violations, TCPA or privacy violations, unauthorized communications, or misuse of the Services or data.

20. Acceptable Use

You may not:

• Violate laws or regulations
• Send spam or unsolicited communications
• Engage in fraudulent practices
• Reverse engineer or extract source code
• Interfere with the Services

You may not use Services to send unsolicited or non-compliant communications, including automated calls, texts, or emails, without valid consent.

You must comply with all applicable marketing, privacy, and data protection laws in all jurisdictions where communications are sent.

21. Accessibility

You are responsible for compliance with accessibility laws, including the Americans with Disabilities Act (ADA). AutoRevolution does not guarantee compliance.

While AutoRevolution provides certain accessibility features, you are responsible for ensuring your content, website, and communications comply with applicable accessibility laws, including the ADA and state-level accessibility requirements.

22. Dispute Resolution

These Terms are governed by the laws of Texas. All disputes shall be resolved by binding arbitration administered by the American Arbitration Association (AAA), in Denton County, Texas. You waive the right to jury trial and class actions.

23. Changes to Terms

AutoRevolution may modify these Terms with reasonable notice. Continued use of the Services constitutes acceptance of the updated Terms.

24. Contact Information

Metzger Enterprises, LLC d/b/a AutoRevolution
334 East Church Street
Lewisville, TX 75057
Email: support@autorevolution.com
Phone: 972-243-8460

By using the Services, you acknowledge that you have read and understood these Terms and agree to be bound by them.